Tag Archives: sales process

In my nearly 20 years in business development, many things about sales have changed.  One of the most significant is the slow and steady evolution of the power / authority in a sales process migrating from the “seller” to the “buyer.”  At one time, the seller controlled all.  Manufacturers made things, sellers sold them.  They would arrive at the buyer’s office with a bag filled with collateral which included the sum total of information on that product and its specifications.  The seller was the authority and controlled the transaction.  For reasons to many to list here, including most powerfully the internet, that equation is turned on its head.  Buyers are now in the driver’s seat.  References on this phenomenon are readily available.  Three of my favorites, however, are The New Solution Selling, by Keith M. Eades, Customer-Centric Selling by Michael T. Bosworth and John R. Holland, and The Little Red Book of Selling by Jeffrey Gitomer.  I could run a blog for months just posting about these approaches, and will be citing them often, but regarding my post today, they have one theme in common.  There is no such thing as “selling” anymore.  It’s about helping your clients win and matching your selling process to their buying process.  Once you accept that fact, your success as a salesperson can really take off.  I highly recommend you check thes books out.